to update your drivers for your graphics card or to try to make directx work
there have been way too many threads regarding this subject from people who are having the same problems. please check here before posting any problems to help keep the forum from having duplicate posts.
for anyone who wants to know how to find their graphics card type and how to upgrade their drivers:
if you do not know what your graphics chipset is, click start, run, and type dxdiag.exe and press enter. click the display tab. now you should see what kind of graphics chipset you have (something like intel, nvidia, or ati, which you can find under manufacturer).
If your card is intel-based, go here: http://downloadfinder.intel.com/scri...?ProductID=797
If your card is nVidia-based, go here: http://www.nvidia.com/content/drivers/drivers.asp
If your card is ATI-based, go here: http://www.ati.com/support/driver.html
once you arrive at the appropriate site, depending on how it is set up, you must enter your windows version (98, Me, 2000, XP) which you can find on the System tab in dxdiag.exe (listed under operating system). you must also provide the graphics chipset (should be something similar to Radeon, GeForce, Intel Extreme, etc, which you can find on the Display tab under chip type).
download the file they suggest and run it. it should upgrade your drivers and ask you to restart. do so.
here is information about installing directx:
now follow what josh posted about reinstalling directx. the thread is located here: http://forums.worldsims.org/showthread.php?t=2869
what to do from here:
if your problem is not solved once you have done everything above, please check the sticky posts josh made in the Tech Center forum and try those. also look at other people's posts in threads similar in nature to your problem. there is most likely a workable solution there.
if you still can't get the game to run or your graphics drivers to be compatible with directx, then please post your full computer specs (operating system, card chip manufacturer and chipset, etc) and a detailed explanation of your problem. specify whether the upgrade of the graphics driver was successful and whether you could install directx 9.0c and have it be compatible with your graphics card.
thank you everyone for following these steps as a lot of people were having the same problems and started multiple threads about the same thing. this should help in keeping the forum free of bunches of the same topic
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Originally Posted by JDub6758
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